- Magento Open Source: 2.3.x - 2.4.x
- Adobe Commerce (EE): 2.3.x - 2.4.x
- Adobe Commerce Cloud (ECE): 2.3.x - 2.4.x
Magento 2 Cancel Order
Magento 2 Cancel order extension by CodeDecorator, gives functionality to your registered customer to cancel orders without any complex process from the front end, Order cancellation on its own will increase user experience and operational efficiency of your Magento 2 store. Store owners can view cancellation reasons in the backend.
Major Advantages
- Customers can cancel orders independently.
- Popup with optional notes, reasons, and mandatory fields to gather customer feedback.
- Store owners get an additional grid or list from which they can see cancelled orders..
- Extension sends notification emails to administrators when an order is cancelled, keeping your team informed and responsive.
- Now Admin have analyzation data to understand common cancellation reasons to refine your product offerings and customer service strategies.
Magento 2 Cancel Order Extension provide the customer with a powerful cancellation feature from which the admin and customer can enhance their business experience. Allowing customers to cancel the order in their way along with predefined cancellation reasons by the admin will help both sides to boost their shopping experience.
BENEFITS
Benefits of Magento 2 Cancel Order Extension
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Customers can easily cancel their order in the ‘My Order’ Section. Give them the freedom to respect their decisions.
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Extension provides a popup with a predefined cancellation reason and a comment box, this will help customers to cancel effortlessly.
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Managers or admins will get notifications whenever an order is cancelled, ensuring they are in the loop.
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Cancelled orders are being managed in a dedicated grid or list. Admin can see and decide the future steps by navigating through different cancellation reasons.
This comprehensive suite of features not only empowers your customers with better control over their purchases but also equips your store managers with tools to efficiently handle Cancel Operations. Make the shopping experience hassle-free for your customers and more manageable for your team with our Magento 2 Cancel Order Extension.
How We Work
Why to Choose CodeDecorator?
CodeDecorator specializes in Magento solutions, offering custom development, extensive Magento 2 extensions, and Hyva Theme development. They provide ongoing support, and upgrade services, and have a proven track record with strong client testimonials.
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CodeDecorator has been a leader in technology evolution and market adaptation, consistently delivering cutting-edge solutions. Our deep commitment to innovation ensures we meet the dynamic needs of our clients with excellence and efficiency
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CodeDecorator dedicates itself to maintaining the highest code quality and standards in every project. Rigorous testing, adherence to best practices, and a commitment to sustainable coding ensure that solutions are not only efficient but also scalable and secure.
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All Magento 2 extensions are crafted by Adobe Certified Developers, guaranteeing expertise and adherence to Adobe's stringent quality benchmarks. This ensures that extensions integrate seamlessly and enhance the functionality of your e-commerce platform effectively.
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Links
User Guide
VERSION LOG
Minor Update and Bug Fixes
29 December 2024Ensured full compatibility with Magento 2.4.7
Extension Launched
15 August 2023Extension launched on our Marketplace
FAQ
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How can customers cancel their orders using the Magento 2 Cancel Order Extension?
Can the Magento 2 Cancel Order Extension automatically cancel orders?
Are there any customization options available in the cancellation popup?
Can the Magento 2 Cancel Order Extension send notifications to admins when orders are cancelled?
Retailer & Businesses that trust us
